It depends on the catering package you go for. We do offer crockery, cutlery glassware and table linens as part of our package, but we also offer a delivery only package for those clients whose venue or event planners are including these services for them. While we fully encourage all of our clients to choose the package that works out most cost-effective for them, the best way to guarantee that your food service runs smoothly is to take our full-service package.
We can provide beverages as an add-on to your catering packages. The reason we do not include beverages is that many venues will aim to supply you beverages and will often charge corkage fees for bringing your own drinks. This is something we are happy to negotiate with your venue on your behalf.
We do take a deposit at the time of your booking. This commits us to your event. As caterers, we only commit to one event per day, to ensure that we can give each and every event our complete attention. To secure your booking with us, we ask for a 25% deposit.
This is entirely up to you, but typically 6 months in advance is a pretty good time to ensure that your preferred caterer is free to cater your event. If your event is in the Summer months (May to September) or the Christmas period, we would recommend booking your caterer a year in advance.
Not really, although, the lower the number of guests, the higher our per head costs are, so it does cost a bit more per person.
Of course you can. We love to be challenged - if you have a particular recipe, we’d love to try that too.
Choosing the food for your event is about catering to the majority of the guests. I know it's your big day, but you have to look after the people you invite. Consult with our Event Planners, with your parents and go for taste over trying to be different.
Absolutely. We believe everyone should enjoy our food and, as long as we know in advance, we will cater to specific dietary requirements.
Yes, of course. you can choose to try our food that we are cooking for another event or try your own selected menu. We work closely with you to create something special for your big day and the food trials form a big part of that.
Yes, you can. We believe in being completely flexible. Your event should be exactly how you want it to be. You can change the menu, the number of guests, the type of food - no problem. All we ask is that we get final confirmation of everything at least 7 days before your event. There may be charges associated with any changes so please do speak to us.
We need 90% of your total price to be with us, in cleared funds, 28 days before your event. We allow you to hold on to 10% until your function is completed to your satisfaction.
This is a sad reality but, we understand that it does happen. Unfortunately, we cannot refund your deposit for this reason, but we do recommend that you take out Wedding Insurance. Speak to our sales team about your options. If you have to delay your event for any reason, we will honour your deposit for up to 12 months from the date of your event, but it depends on how soon before your event we find out. For more details on this, do speak to one of our sales team or email firstname.lastname@example.org